FAQs
All of these care plans has been approved AFTER the client's signed the care plan, therefore no signature is recorded if the care plan is signed before ...
Tue, Jun 16, 2020 at 12:21 PM
The 4-day invoicing lock applies to only notes for billable activities. Non-billable activities aren't invoiced so the process that allows 4 days to ela...
Wed, Jun 17, 2020 at 12:49 PM
how Exym tracks claims that need to be voided, before they can be voided… as you know we need to wait for the State to adjudicate these which is apparent i...
Thu, Jul 2, 2020 at 4:41 PM
Depending on where in the claiming process an activity is, it will report its most recent Invoice (claim) status. Some statuses are specific to manual billi...
Thu, Dec 30, 2021 at 12:52 PM
You can actually reset the pw for the user. Please follow these steps: 1. select Admin>Users>Edit Users and locate the user Nohemi Ruiz 2. go to the...
Sat, Jul 11, 2020 at 4:45 PM
Yes, you can put the number of caseload under the user account, reports tab. Please see screen shot below.. And this is for reporting only and does not lock...
Tue, Jul 14, 2020 at 2:14 PM
SPECIALIZED BILLING: SHARE OF COST/ANNUAL LIABILITY Financial Screen Settings for SOC Clients: When a Medi-Cal eligibility transaction reports that a...
Tue, Jul 14, 2020 at 3:08 PM
Care Plan Lock: If this box is checked, clinicians will be unable to create or edit activities for any client with an expired Care Plan (or no Care Plan at ...
Tue, Aug 11, 2020 at 2:04 PM
Labs The Clients | Medical Record | Labs tab allows users to view, add to, and print client's lab results. Lab results can be entered directly into ...
Mon, Aug 31, 2020 at 11:24 PM
Update 9: Reminder that two-factor authentication is active today. Refer to my previous email for instructions. If you have any issues, please reach out ...
Fri, Sep 4, 2020 at 1:56 PM