You can actually reset the pw for the user. Please follow these steps:
1. select Admin>Users>Edit Users and locate the user Nohemi Ruiz
2. go to the Access tab and click the button Change Password
3. Enter the new password within the pw requirement and then click Change Password
4. give the pw to the staff and once she logged in
5. she needs to go to Home>Update your user account to put in the new pw (current pw is what you've reset it for her)
6. then she can manage her security question on this link below. 
Reset User Password Print
Modified on: Sat, Jul 11, 2020 at 4:45 PM
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