FAQs
If you go to Clients -- Consultations from the main menu, you can add a consultation request for the doctor. That will send both a memo and a consultation r...
Mon, Apr 13, 2020 at 3:14 PM
Data sync between Exym and RxNT depends on two things. If either one is missing or wrong, you will have issues. First, the prescriber MUST put their Rx...
Fri, Jan 31, 2020 at 12:40 PM
Client DISCHARGE Workflow in Exym , FINAL DRAFT 041620 See attached
Tue, Aug 5, 2025 at 1:17 PM
Also see attached SFVCMHC workflow for user terminations. Before you can terminate a user, you'd need to reassign their caseload or any incomplete a...
Tue, Sep 16, 2025 at 1:12 PM
To limit access to working hours, first the staff specifies their working hours found at Home – Specify Your Availability. For example.. Under the staf...
Thu, Apr 30, 2020 at 3:30 PM
The reason the clinician's signature is not on the PFI form is because there's no date in the Financial Screening Date field, please put the date he...
Thu, Apr 30, 2020 at 4:33 PM
Assessments Move or seems to have disappeared. I am still not able to locate the assessment that was created and approved for this client. Exym says no as...
Tue, May 5, 2020 at 11:18 AM
the Exym authentication changes. Feel free to edit however you want. All screenshots should be here -- train or announce however you think is best. IT...
Mon, Jun 15, 2020 at 3:08 PM
The 4-day invoicing lock applies to only notes for billable activities. Non-billable activities aren't invoiced so the process that allows 4 days to ela...
Tue, Jun 2, 2020 at 2:22 PM
To update an activity so that it no longer bypasses approval, or to set it to bypass approval or to always require manager approval you need to edit it - h...
Wed, Jun 3, 2020 at 2:47 PM